general terms and conditions.
The present general conditions of sale apply, within the framework of the service of remote sale of the company JEGOU FREDERIC registered in QUIMPER N°753721521 whose registered office is AVENUE DE LA GARE 90, 29100, to all the sales concluded by the means of the Internet site www.1001crates.com. We reserve the right to modify the present general conditions of sale at any time, subject to these modifications appearing on our site.
Article 2 Products and product guarantee
Products available for sale are presented on 1001Crates Web site and are accompanied by a short description.
The elements such as photographs, texts, graphics as well as all information and characteristics illustrating and/or accompanying the products are not contractual.
Consequently, 1001Crates cannot be held responsible in case of error or omission of any of these elements or in case of modification of these elements by the suppliers and/or editors.
Article 3 Technical data
We are not the manufacturer of the products offered. All technical information, data and dimensions are based on the specifications of the respective manufacturers and do not constitute a guarantee for specific properties. We assume no liability for possible printing and transmission errors.
Article 4 Newsletter
By accepting the general terms and conditions of sale, you also accept the sending of our newsletter. Nevertheless, you can unsubscribe at any time by writing to us at email@example.com .
Article 5 Prices
The prices of our products are indicated in Euros all taxes included except participation in the expenses of treatment and forwarding. All orders, whatever their origin, are payable in Euros.
1001Crates reserves the right to modify its prices at any time, but products will be billed according to the prices in force at the time the order is registered, subject to availability. Information relating to prices and availability of products is subject to change and is given as an indication only.
Article 6 Obligations of the customer
The Customer declares to be at least 18 years old and to have the legal capacity or to be holder of a parental authorization which he will join by e-mail to the preable has our service firstname.lastname@example.org. This will allow him/her to place an order on the site. The Customer agrees to provide 1001Crates with all the information necessary for 1001Crates to process the order as described in the present Terms and Conditions, including customer’s name, first name, address, phone number and e-mail address. The Customer is responsible for the consequences resulting from false or inaccurate information transmitted or whose resumption would be illicit.
The Customer may modify his data at any time by going to the “my account” section.
Article 7 Order
We undertake to accept your order under the terms of these general terms and conditions of sale. You can place your orders via our website: www.1001crates.com. Your order will be shipped as soon as we receive your payment. Contractual information is presented in French and will be confirmed at the latest at the time of delivery. You can print your invoice from your account.
Article 8 Validation
When you click on the Validate button after the ordering process, you declare that you accept the order and all of these General Terms and Conditions of Sale, in full and without reservation. The data recorded by 1001Crates is proof of all transactions between 1001Crates and its customers. The data recorded by 1001Crates’ payment system is proof of all financial transactions.
Article 9 Payment
This is an order with an obligation to pay, which means that the placing of the order implies payment by the buyer. To pay for his order, the Customer has, at his choice, all the payment methods available to him listed on the site www.1001crates.com. The Customer warrants to 1001Crates that he has all necessary authorizations to use the payment method he has chosen, at the time of checkout. 1001Crates reserves the right to suspend any order processing and delivery in case of refusal of authorization to pay by credit card by the officially accredited organizations or in case of non-payment.1001 Crates reserves in particular the right to refuse to carry out a delivery or to honour an order emanating from a customer who would not have regulated completely or partially a preceding order or with whom a dispute of payment would be in the course of administration. Payment of the purchase is made in full on the day of the order, according to the following method: by credit card. Promotional codes are vouchers that cannot be purchased, they are only issued by the company, in electronic form. They correspond to a percentage discount on a future order. 1001Crates reserves the right to cancel your order at any time without notice if you use a coupon code during the checkout process. 1001Crates reserves the right to cancel your order at any time for any reason deemed sufficient by 1001Crates.
Article 10 Availability
Our product offers and prices are valid as long as they are visible on the site, within the limits of available stocks. Indications on the availability of products are provided at the time the order is placed when the product is added to your basket. They are provided as an indication. In the event of unavailability of a product after you have placed your order, we will inform you of this either by e-mail, telephone or post as soon as possible. You can then request the cancellation or exchange of your order, by email to www.1001crates.com or via the contact form available on email@example.com. In case of total unavailability of the goods, your order will be cancelled and you will be refunded by bank transfer within 10 days.
In case of partial delivery, our customer service will contact you to obtain your agreement for an exchange or refund. Refunds will only be made by cheque.
Article 11 Delivery and modalities
Please note that we are under no obligation to deliver the ordered goods if we have duly ordered them from our side but have not received the delivery correctly or on time. We are not obliged to deliver the goods if we are not responsible for the lack of availability of the goods and we have informed you immediately. In the event of unavailability of the ordered goods, we will immediately refund any payments already made or replace the order with another product of your choice, provided that this order corresponds, at a minimum, to the price of the previous order.
We do not assume the risk of having to purchase the ordered goods (procurement risk). This also applies when ordering goods that are only described according to their nature and characteristics (generic goods). We are only obliged to deliver goods from our stock and those ordered from our suppliers. When ordering articles from partners, our stock includes the stock of the partner. The products are delivered to the delivery address that you have indicated during the ordering process and you should therefore check their accuracy. WARNING: Upon receipt of your package, please check the condition of the goods transported and not the packaging in the presence of the deliveryman and systematically apply precise reservations on the receipt: shock, bump, scratches on the product concerned and refuse it. Without these reserves describing precisely the damage, we will not be able to make a claim to the carrier.
In case of refusal of the deliveryman or the counter to check the contents: It is up to you by right, either to refuse the package, or to indicate that you have been refused the opportunity to check the contents of the package on the receipt that you will sign by signing the delivery receipt. Apart from precise reserves / acceptance of the products, the customer acknowledges having received the goods in a state giving him satisfaction. Consequently, any complaint related to the state of the delivered products cannot be received and any return will be charged to the customer. We will accept the exchange of the product, but its return will be at your charge and expense. Any package returned due to an incorrect or incomplete delivery address will be reshipped at the customer’s expense.
If the customer is absent on the day of delivery, the deliveryman will leave a delivery notice in the mailbox, which will allow the package to be collected at the place and within the time indicated.
Article 12 Shipping costs
Shipping costs include a contribution to the costs of preparation and packaging + postage. They are free of charge for purchases over 69 euros. Remember to group all your items in one and the same order. We will not be able to group together two separate orders and you will be charged for each of them. To enable us to deliver quickly, we need your telephone number, as well as any information that may facilitate delivery (building code, intercom, apartment number, floor …). Otherwise, your package will leave in Standard mode, and the delivery time will be extended accordingly.
Article 13 : Reservation of ownership
The products remain the property of 1001Crates until the complete payment of the price, if necessary increased by the interests. This provision does not prevent the transfer of risks of loss or deterioration to the customer as soon as the products have left our premises.
Article 14 Reimbursement Take back and exchange
Check the condition of the delivered goods without delay to rule out obvious material and manufacturing defects and transport damage. In accordance with the law, you are obliged to notify us of any defects or faults in the delivered goods so that we can rectify them. The articles supplied by 1001Crates benefit from the “satisfied or reimbursed” clause during 14 days following the delivery date according to the French Consumer Code rules, article L 121-21, provided that the product has not been damaged in any way, either in its original and non-expired packaging. The customer exercises his right of withdrawal in accordance with article L 121-21 of the Consumer Code within 14 days from receipt of the goods. This right is exercised by returning the product to 1001Crates, the shipping fees being at customer’s charge. The reimbursement to the customer will be made within 14 days following the reception of the goods as a result of the exercise of the right of retraction. Except in case of force majeure or during the periods of closure of the online shop (which will be clearly announced on the home page of the site), the shipping time will be, within the limits of available stocks, a maximum period of 72 hours. The shipping times run from the date of dispatch on the email confirming the dispatch of the order. For deliveries in Metropolitan France and Corsica, the delivery time is a maximum of one week from the day following the day on which the customer placed his order, according to the following terms and conditions: Colissimo. In case of non respect of the agreed delivery date or time, customer must ask 1001Crates to proceed with the order within a reasonable additional delay before terminating the contract. In case of non respect of this new deadline, the customer will be free to cancel the contract. The customer shall accomplish these successive formalities by registered letter with acknowledgement of receipt or in writing on another durable support.
The contract shall be considered as terminated upon 1001Crates receiving the letter or written communication informing it of such termination, unless 1001Crates has carried out the contract in the meantime. However, customer may immediately terminate the contract if the above mentioned dates or deadlines are essential for 1001Crates. In this case, upon termination of the contract, 1001Crates shall refund the customer the total amount paid, at the latest within 14 days following the termination of the contract. The above conditions apply.
Article 15 Liability
The products offered respect the French legislation in force. 1001Crates cannot be held responsible if the legislation of the country where the products are delivered is not respected. 1001Crates cannot be held responsible in case of force majeure, disturbance or all-out or partial strike of postal services and transportation means and/or communications, flood, fire.
Article 16 Applicable law Disputes
This contract is subject to Spanish law and is written in French. In the event of a dispute, only the Spanish courts are able to rule.
Article 17 Confidentiality
1001Crates ensures that its customers data are processed according to the legislation in force. All personal data will be treated as confidential. The data recorded by the company is mainly used to record and process orders and to manage personal accounts.
of the customers. The information necessary for the management of the order will be the subject of a computer processing
1001Crates commits itself not to disclose to any third party the information you provide. For more information, please send an e-mail to firstname.lastname@example.org .
Article 18 Legal Warranty
Check the condition of the delivered goods without delay to rule out obvious material and manufacturing defects as well as transport damage. In accordance with the law, you are obliged to notify us of any defects or faults in the delivered goods so that we can rectify them.